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Frequently Asked Questions

Q

What is the core material of the product?

A

The main product lines utilize 304 food-grade stainless steel and A3003 aluminum alloy substrates, which have passed SGS safety testing and meet international standards for resistance to acid and alkali corrosion.

Q

Does it have international market access certification?

A

We have obtained ISO9001 quality management system certification, CE (European Union) certification, and UL (North America) certification, and hold a national pressure cooker manufacturing license.

Q

What is the monthly production capacity?

A

The pressure cooker monthly production capacity is 150,000 units, and the non-stick cookware monthly production capacity is 400,000 pieces, enabling rapid delivery of large-scale orders.

Q

What cooperation models are available?

A

We offer three cooperation models: OEM/ODM customization, accessory supply (such as matching inner liners for Gree and Zojirushi), and wholesale of finished products.

Q

What is the minimum order quantity (MOQ)?

A

The MOQ for standard products is 500 units, while the MOQ for custom-made products is 1,000 units. The sample order quantity is negotiable.

Q

Which countries and regions are the main export destinations?

A

Our products are exported to markets in Southeast Asia (Vietnam/Malaysia), South America (Brazil), the Middle East (Saudi Arabia), and North America, with exports accounting for 50%.

Q

How are quality issues handled after-sales?

A

We offer a 1-year warranty, support reissuance of damaged items, and allow returns or exchanges for significant quality issues. Response time is ≤48 hours.

Q

Can you provide product customization services?

A

Supports laser engraving of logos, color customization, and adjustment of functional modules (such as a dual-pressure gear design). Mold development cycle: 30–45 days.

Q

How long is the typical production cycle?

A

Standard products: 15–20 days; custom products: 45–60 days. During peak season (Q3–Q4), please place your order at least 30 days in advance.

Q

Do you have any collaboration cases with well-known brands?

A

As a long-term supplier to Gree, Zojirushi, and Philips, we provide ODM services to over 30 domestic brands including Supor and Midea.
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Jiangmen Yierle Kitchenware Co., Ltd.
Jiangmen Yierle Kitchenware Co., Ltd.

Quality First, Innovation at the Heart

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Phone: +86-750-8661503

Fax: +86-750-8661444

Address: No. 68 Ziyun Road, Zhishan Town, Heshan City, Jiangmen City, Guangdong Province

Contact: Huang Zhaoyan (Manager Huang)

Phone: +86-15867037759

Email: yierlecooker@163.com

WeChat ID: huangzhaoyan85

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